Member roles

There are different roles a user can have within Topicbox.

  • Guest
    • Someone who doesn't have a Topicbox login or who isn't a member of the organization.
  • Member
    • Someone who has a login to the organization.
  • Group moderator
    • A member who, for a particular group, has the ability to review held posts and accept or reject them. 
  • Group administrator
    • A member who, for a particular group, has the ability to act as a moderator as well as accept or reject membership requests. 
    • For the groups they administrate, they also can manage the group settings.
  • Organization owner
    • A member who has access to the billing controls and settings for the organization.

Someone can be a member for some groups and a group moderator or administrator for others: becoming a group moderator or administrator for one group does not automatically grant you privileges for all groups.

An organization owner can, but does not have to, be a member of any groups.

 

  Guest Member Moderator Administrator Owner
Posts: can read maybe maybe yes yes yes
Posts: can send maybe maybe yes yes yes
Posts: can moderate no no yes yes yes
           
Members: can see maybe maybe yes yes yes
Members: can add/remove no no no yes yes
           
Groups: can create no maybe n/a n/a yes
Groups: can change settings no no no yes yes
Groups: change delivery options no self self self and others self and others
           
Billing: user limit no no no no yes
Billing: change payment method no no no no yes
Billing: change plan no no no no yes
           
Organization: settings no no no no yes
           
Support: access help yes yes yes yes yes
Support: tickets and chat no no yes yes yes

Where the table reads "maybe", it's because the ability for that role to take that action will be dependent on the group settings.

It is possible to override the moderation policy for specific users within a group.

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